Respondents trust incumbent IT providers with their cloud services.

83% said they think it is important to work with their major incumbent providers to carry their current operations into the cloud (Figure 8). Further, more respondents expect to have 2 or more major cloud providers.

IDC sees a growing potential for IT incumbents to deliver feature-rich cloud services that are fully managed by enterprise customers, with capabilities such as mobile asset management, directory integration, and customer-managed encryption keys.